Easify Forums

Re: Help easify woo eCommerce plugin

Let me check a few things at our end and I'll get back to you ASAP...

Re: Help easify woo eCommerce plugin

I didn't see any problems at our end, can you try resending the order from WooCommerce?

To do this, open the order in WooCommerce and set its status to On Hold and save changes, then change the status back to Processing and save changes.

This will trigger the order to be resent to your Easify Server.

Re: Help easify woo eCommerce plugin

hi

just done that but didn't come down but this is a returning customers not sure if that why

Andy

Re: Help easify woo eCommerce plugin

Thanks Andy, I'll go through the log files on our server and see if I can find anything in there.

Re: Help easify woo eCommerce plugin

Hi Andy,

We found an issue with a recent change we made to the order processor, which was made to speed up the time taken to send an order through to the Easify Server.

It's been fixed now so if you try to resend the order from WooCommerce it should come through Ok.

Re: Help easify woo eCommerce plugin

Hi

thats it working ok thanks how the ebay plugin going

Thanks for your quick reply keep up the good work

Andy

Re: Help easify woo eCommerce plugin

Thanks Andy, eBay connector is going well. I will send you over a subscription for it when we get it a little further along.

Re: Help easify woo eCommerce plugin

Ok thanks

Andy