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 [SOLVED] - Easify unable to upload products to WooCommerce Plugin

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Posted by Richard

[SOLVED] - Easify unable to upload products to WooCommerce Plugin

Symptoms: You cannot upload products from Easify to your WooCommerce website via the Easify WooCommerce plugin.

In the Easify Server log file you see "The request was aborted: Could not create SSL/TLS secure channel." logged.

The Easify ECommerce Channel Manager reports "STATUS: Retry: An error occurred while sending the request.".

Cause: This can be caused by using a shared SSL certificate on your Wordpress website. Some web hosts use a single SSL certificate to secure many domains, this has been known to cause problems with the Easify ECommerce system being unable to achieve a secure connection to the website.

We recommend purchasing a dedicated SSL certificate from your web hosts and not using the free shared SSL certificate.


Regards - Richard (Easify Developer)

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