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Posted by Paul2708

Dbnull error

Hi, do you have any idea why I get a "conversion from type 'dbnull' to type 'decimal' is not valid" when scanning products in the point of sale screen ?

This does'nt appear to common to any particular item.

Posted by John

Re: Dbnull error

We're currently unaware of a bug in this part of the system in the latest version V3.85.

If you're not at the latest version, please upgrade.


Happy to help - John (Easify Support)

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Posted by Paul2708

Re: Dbnull error

Thank John, I will send the DB over later today.

Posted by John

Re: Dbnull error

We have received your backup and tested for this behaviour using your backup.

Unfortunately we cannot reproduce the issue.

Could you describe step by step how to reproduce this issue?

Does it only happen when loading specific products for example?


Happy to help - John (Easify Support)

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