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Posted by MIke

Return & Refund

Hi,

We have a problem with returns products/services.

Case: Client bought 1pc something for £500 but later he resign. If we use "return" button in POS or we select "return" in the order in Easify the quantity is changed from 1 to -1 and the amount to return is double value of price, in this case £1000.

Posted by John

Re: Return & Refund

Hi MIke,

Here's a link to an article that covers this - https://www.easify.co.uk/forums/topic?topicid=453&page=1.

Hope this helps.


Happy to help - John (Easify Support)

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