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Posted by boxerbabe

Software Problems.

Hi I was on a 30 day trail and decided to purchase the full package but since I have installed with the supplied licence key the software will not open and I am getting errors as per attached file.

It did open just once..since then it will not open, I haven't changed any setting on Laptop at all.

I'm not an advanced user so simple instructions would be best lol Regards Sue

Posted by John

Re: Software Problems.

It looks like the Microsoft database Easify uses to store and retrieve data is not running.

If a reboot doesn't bring it back online you could either follow the steps in this guide:

http://www.easify.co.uk/forums/viewtopic.php?f=6&t=1021

Or you could join our live chat system, found under the support menu above for remote assistance from one of our support engineers.


Happy to help - John (Easify Support)

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