Easify Forums

Forums -> Technical Support

 Invoices Missing From Statements

Post Reply
Page 1 of 1 1
Posted by jimmybay

Invoices Missing From Statements

When I do my monthly statement run, on any customer that has a multiple page statement, the invoice that should appear at the top of the last page is missing.

I get a hard copy invoice printed, but it does not appear on the statement. It has happened this month on 3 separate customers.

Anyone else experience anything similar?

Posted by John

Re: Invoices Missing From Statements

If you'd like our developers to take a look at this, please send us a backup copy of your database as well as a description of the orders numbers that should be appearing on the customer statement report.

Here is a guide on how to send us a backup copy of your database:

http://www.easify.co.uk/forums/viewtopic.php?f=6&t=36


Happy to help - John (Easify Support)

Like our facebook page and always get the latest updates!

Post Reply
Page 1 of 1 1

Easify Website V 5.0    © 2024 Easify Ltd ® All rights reserved.     Privacy Policy