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Posted by Jowo

Error starting

Hi I get this error starting easify , it is only on one system that has been working fine for months

Please see attached

Posted by John

Re: Error starting

Filed to save settings: An error occurred loading a configuration file: Unable to open file 'C:\Users\CurrentUser\AppData\Local\Easify_Ltd\Easify.exe_Url_abcxxx123\3.83.0.0\user.config' for writing because it is read-only or hidden.

To resolve this error message you will need to delete the following temporary configuration folder from your computer:

C:\Users\Emb\AppData\Local\Easify_Ltd\

We've seen this error message a few times now, third party software or Windows updates can be the culprit by playing around with the security permissions / file settings of Easify's .NET application temporary / configuration files.


Happy to help - John (Easify Support)

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Posted by Jowo

Re: Error starting

Sorted, Thanks

For reference , I have just started getting a similar box with a Lavasoft web companion error, I have now removed this in case it was this creating the error.

Posted by Jowo

Re: Error starting

Thanks for the quick response

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