Have used POS today to invoice an item to a customer with a 30 day account created and a credit limit.
When completing the sale I put total invoice amount in the 'on account' box and completed the sale.
When I checked 'who owes you money' this customer and invoice amount was missing?
When checking the completed sale the 'invoiced box' was not ticked? Is this a known problem?
Thanks, KLK?
Hi, Thanks for your post. I'll have a look into it and will come back to you. 
Hi, This is the first time anyone has raised this The system was designed this way so that shop staff can sell goods to clients with an account, and then the accounts department would send an invoice to the clients accounts department. If the system automatically ticked the order as invoiced, it wouldn't be clear who's been sent an invoice and who hadn't.
Alison said:
Hi, This is the first time anyone has raised this The system was designed this way so that shop staff can sell goods to clients with an account, and then the accounts department would send an invoice to the clients accounts department. If the system automatically ticked the order as invoiced, it wouldn't be clear who's been sent an invoice and who hadn't. :)
Yes Alison, but that's confusing. Surely the accounts dep't would send a statement at the end of the month!
We are too small for an accounts dep't. If this happened regularly we would miss payments and not send statements as they would not appear until invoiced. Surely the idea of using POS is to provide the customer with an invoice as they collect the goods. If there was an option in the customer account screen to print 'delivery note' for example then this would work.
Can this be changed? 
Hi, I understand where you're coming from and can see that it could be confusing. I'll raise it with our development team for review to see if it can be improved.
