Easify Forums

Re: Printer Settings

Hi Harvey,

Currently thermal receipts do not contain the customer's name, I have added this to our feature request list. Regarding invoices showing payment information, deposit amounts are currently shown in the bottom total and if an invoice is paid in full, the words 'Paid in full' are shown at the bottom left of the invoice.

Hope this helped  

Re: Printer Settings

Hi John

thanks for the reply

I am currently using Brother laser printer if that should make any difference

as mentioned when printing I am receiving a receipt plus an invoice

Is there a way to omit the invoice as it surves no purpose

I understand that there is a lot of work going into the next version any idea when it might be released

thanks Harvey

Re: Printer Settings

The model of printer shouldn't have any bearing on this issue.

I'd suggest looking in the following location 'Tools > Options > Point of Sale > Printing > Advanced Print Options'. I believe you may have ticked 'Invoice' as something to print in the Point of Sale after a sale has been processed.

There has not been any official release date set as of yet, although the team are hoping to have the next feature pack available for download in a couple of months at the minimum.

Re: Printer Settings

John

Unfortunately I am now running blind my 30 day subcription has come to an end

I sure you are right about the Invoce setting possibly being ticked

However I am not sure if you gave me a definative answer with reference to Printing the customers name on the receipt

Does the name appear on the receipt in this current version

I am not using a Thermal printer

Tks Coop

Brgds Harvey

Re: Printer Settings

Hi Harvey,

I answered this question in my first post in this thread.

The customer's name is displayed on Quotes, Invoices, Estimates, Customer Statements. It is not displayed on receipts (thermal receipts), I have raised a feature request so that this is reviewed for a future update.

Re: Will the Customer Name print out on a using a laser prin

John

Thank you for your response but I still need this clarified

You were very clear at the beginning of this thread that the customer’s name

is not printed when using a Thermal Printer

What I would like to know is

Will the customer’s name print out on a receipt using a Laser Printer using this current version

Thanks Harvey

Re: Printer Settings

Hi Harvey,

Printing a receipt on a thermal receipt printer or laser printer doesn't change the content of the receipt. So no, the customer's name doesn't appear on a receipt when using a laser printer.

Re: Printer Settings

Hi John, did you include the feature of printing customer name on the receipt in the latest release ?

Thanks

Re: Printer Settings

No this has not been included in the latest update.

It may appear in the future but we have not set any release dates at this time for our next update.