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Posted by wobbleyoultd

Customer Statements

Hey folks

I click reports > finance > customer statements and I get a template but no customer data. I am unable to find a way of making a report specific to an individual customer. Am I missing something here or doing something wrong? Grateful for any assistance.

Cheers

Mark

Posted by John

Re: Customer Statements

Hi Mark,

Could you send us a backup copy of your database, we can then test for this in our lab and advise you from there?

Here is a tutorial on how to send us a copy of your database.

http://easify.co.uk/forums/viewtopic.php?f=6&t=36


Happy to help - John (Easify Support)

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Posted by John

Re: Customer Statements

Thanks for sending us a copy of your database Mark,

I have taken a look and the reason you aren't getting any results is because you don't have any orders that are Invoiced, Unpaid and have an active order status.

Hope this helps.


Happy to help - John (Easify Support)

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