Easify Forums

Re: Change Company Name

John

I followed the instructions to the letter but they seem to be out of date?

When I trialled Easify the company name I used was a temporary one. I have now purchased the licenses and want to have the correct company name and yet it is still showing the old one (on the blue bar in the top left hand corner of the screen)

I followed the instruction until point 9, however when I went to Tools>Restore the message was not the one you showed but 'The Easify database can be restored from a backup using the Easify Server Manager on the Easify Server computer'

As a result of this message I then went to the Easify Server Manager and carried out the restore before reopening Easify. The good news is that the database is restored, however the Company name at the top of the screen is still the old one.

Incidentally, during the reinstall I put in the new company name and this is what shows up when I go into Server Manager.

Also, I went into Tools>Easify Connection Manager and this shows only one connection and it is under the old company name. I tried to edit it but it was greyed out.

I am probably completely misunderstanding how this works, but it seems as though the Server is in one name and the connection I am seeing in Connection Manager is in another. How do I correct this please.

Re: Change Company Name - Easify V3

Thanks for your feedback.

This topic is for Easify V3 and is not compatible with Easify V4.

I have changed the topic title so this is more obvious.

Changing company name in V4 is not easy and can currently cause bugs by trying.

We have raised this on our tracking system so the developers can address this in one of our next updates.

This is only a cosmetic issue, you can modify the company name where ever it is customer facing, for example, in the paperwork designer and POS till receipt options.