I have been using my single license copy of Easify on a Desktop PC (Windows XP) which needed repair so I installed Easify on my Laptop (Window 
whilst it was awaiting repair.
I now have my desktop back and have re-installed Easify on the desktop and tried to do a restore of the the new backup from my laptop but it fails with and error ?
Any ideas how I can fix this ?
Could you please post here or email us a screenshot or full wording of the error message you're getting so that we might assist you further?
Guide on how to send us a screenshot:
http://www.easify.co.uk/forums/viewtopic.php?f=6&t=21
Happy to help - John (Easify Support)
"There as an eror whilst trying to Restore your Easify, Easify hasnt been restored"
Please join our live chat system (available from 6th January 2014 @ 9.30am) so that an engineer may take a look at your issue.
Happy to help - John (Easify Support)
Hi can you advise what time the Live Chat Closes ?
Also if you can think of anything I could try in the mean time ?
I'd advise you close all open programmes and temporarily disable your anti virus software on your Easify database computer. This issue presents itself on slower computers with larger Easify databases, that can't complete the backup request before the timeout period is reached. (We're addressing this issue in a future update).
If after this you're still unable to perform a backup, please visit live chat.
Opening hours are 9am - 5pm. If you find that live chat is offline then please call the office.
Happy to help - John (Easify Support)
