Easify V3 is no longer supported.

For continued support and to get the latest features we recommend that you upgrade from V3 to V4 as soon as possible.

CLICK HERE TO LEARN MORE ABOUT UPGRADING TO EASIFY VERSION 4

NOTE: This help article refers to Easify Version 3 which is no longer supported.

Click here if you are looking for Easify Version 4 help articles.

Crystal Reports 2008 Runtime SP1 - Error 1935

This error message can appear during the installation of the Crystal Reports component during an Easify installation. If you encounter this error message, your Easify installation will more than likely complete and you will be able to run Easify. Although you won't be able to run any of the reports within Easify.

Here are two things to try to try and get around the issue.

ï¿½ Run all Windows updates and make sure your computer is up to date with Service Packs.

ï¿½ Download the Crystal Reports installer and run it.

When prompted with this screen during the setup process, just click Next and do not enter a Product ID:

If you continue to get issues contact technical support via email support@easify.co.uk, Live Chat (link found under the Support menu) or by phone 01223 850029.