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Posted by Steve

Long Invoice

Using the latest version of Easify 3.81.0.0

I have just noticed a problem when we try to email a long invoice which is more than one page long. When I check the email attachment of the invoice, the second page of the invoice is a copy of the first. The second page has disappeared altogether.

Also when we try to print the same invoice the words 'Should not have got text here call for a developer!' appear at the top of the second page as the first product item.

This problem exists on two networked computers, which access the database on a server computer.

Can you advise.

Regards

Steve

Posted by John

Re: Long Invoice

Hi Steve,

Please email us (support@easify.co.uk) a backup copy of your database so that we might investigate this issue further for you.

Here is a guide on how to do this:

http://easify.co.uk/forums/viewtopic.php?f=6&t=36


Happy to help - John (Easify Support)

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Posted by j.alvarez

Re: Long Invoice

HI Easify,

I've been really satisfied with this since we bought this software and another license when you had the black saturday sale. I was reading through forums about strings but I really don't have any idea about it when I bumped into this thread. I have the same problem but was just ignoring it. It would be really great to solve this. should I send you the back up as well?

Thanks

Jv

Posted by John

Re: Long Invoice

Yes please, also could you provide details (and screenshots if possible) of how to reproduce this unexpected behaviour.


Happy to help - John (Easify Support)

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