NOTE: This help article refers to Easify Version 3 which is no longer the latest version of Easify.

Click here if you are looking for Easify Version 4 help articles.
Could not load file or assembly when loading reports

Could not load file or assembly 'CrystalDecisions.CrystalReports.Engine, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=' or one of its dependencies. The system cannot find the file specified.



Some users have been getting this error message if their Crystal Reports engine, the software Easify uses to load reports like Invoices or Quotes, has become corrupted. 

To repair your Crystal Reports please download and run this Crystal Reports setup programme, then reboot your computer.

When prompted with this screen during the setup process, just click Next and do not enter a Product ID.

 

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