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 [SOLVED] - Could not get VAT Obligations from HMRC. CLIENT_OR_AGENT_NOT_AUTHORISED

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Posted by Richard

[SOLVED] - Could not get VAT Obligations from HMRC. CLIENT_OR_AGENT_NOT_AUTHORISED

When you attempt to retrieve your VAT obligations from HMRC via Making Tax Digital you receive the following error:

Could not Get VAT Obligations from HMRC.​ ​ The client and/or agent is not authorised. (CLIENT_OR_AGENT_NOT_AUTHORISED)​

This will happen if you attempt to use Easify with HMRC Making Tax Digital but you have not yet signed up for Making Tax Digital with HMRC.

You will need to sign up for MTD here - https://www.gov.uk/guidance/sign-up-for-making-tax-digital-for-vat

NOTE: Linking Easify Pro to HMRC Making Tax Digital does not automatically sign you up for Making tax Digital, you need to sign up for MTD with HMRC first and then link Easify Pro to your HMRC Account.


Regards - Richard (Easify Developer)

Posted by Alison

Re: [SOLVED] - Could not get VAT Obligations from HMRC. CLIENT_OR_AGENT_NOT_AUTHORISED

Note: This has now changed and HMRC have automatically signed all VAT registered businesses up for MTD. You no longer have to do this yourself.

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