Easify Forums

Re: Can't find server IP address

The router should forward traffic to the local IP address of the computer onto the port mentioned in the log file.

So if your Easify Server PC has an IP address of 192.168.0.5 you would route traffic on your router to 192.168.0.5 port 1234.

From a technical point of view the address 0.0.0.0 means "all IP addresses" on the network card of the Easify Server PC and is used by the Easify Server so that it can receive requests on any of its local IP addresses. Even if your Easify Server only has one IP address (which is typical) it will still have a loopback address of 127.0.0.1 which is used by the Easify Server itself. You can ignore this though and just use the local IP address.

Also bear in mind that the PC that the Easify Server is running on must have a static local IP address that doesn't change. Otherwise the port forwarding rule would break if the Easify Server got given a different IP address the next time it started.

Re: Can't find server IP address

Thanks, Richard. Any idea why the Easify Connection Manager is failing to find the server?

I have set a static IP on the local machine but I can't edit the connection to set it there.

Re: Can't find server IP address

Also, when I go to the Easify Settings page on my site, it fails to load the page (or takes 10+ minutes) and seems to be thrashing the database - when I try to view other pages on the site at the same time, they report the DB is unavailable.

Re: Can't find server IP address

I think I can answer my own question:

I was in a Catch-22 situation. The old IP address had been set in the Easify Connection Manager but it changed when I reset the router. I needed to change it in the Connection property sheet, but because the IP address was wrong, it wouldn't open as they couldn't find the server. I solved the problem by changing the connection IP address in the registry.

So, the server connection is working again and the delay opening the Easify settings page has gone away now too.

Re: Can't find server IP address

Thanks for sharing the solution Adrian, hopefully it will help others if they come across the same scenario.

Re: Can't find server IP address

I thought I'd add that you can achieve the same effect by launching the Easify Connection Manager, deleting the connection (which removes it from the registry) and clicking the Discover button (which automatically gets the Easify Server settings and writes them back to the registry).