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 [SOLVED] - Illegal characters in path error when saving paperwork to PDF or emailing.

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Posted by Richard

[SOLVED] - Illegal characters in path error when saving paperwork to PDF or emailing.

You get the following error when you try to save an item of paperwork (e.g. quotation) to PDF, or when you try to attach the paperwork item to an email:

A problem occurred, please contact Easify support with the following information.

System.ArgumentException: Illegal characters in path.

This can occur if the name of the paperwork document has illegal path characters in its name such as an asterisk '*'.

To fix this open the Easify Paperwork Designer and make sure that the document names do not have illegal path characters in them. https://www.easify.co.uk/Help/paperwork_designer_overview

The following characters must not be used in Paperwork Designer document names.

  • < (less than)
  • > (greater than)
  • : (colon)
  • " (double quote)
  • / (forward slash)
  • \ (backslash)
  • | (vertical bar or pipe)
  • ? (question mark)
  • * (asterisk)

Regards - Richard (Easify Developer)

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