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 Entering payments

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Posted by easifyziad

Entering payments

Hi,

What I would find really useful is to be able to keep track of partial payments a customer makes. The case I'm referring to is if a customer for example owes £1000. He decides to pay £600 today then after 2 weeks he pays another £200. At the moment I enter £600 payment then when we receive £200 we enter that as well. The customer account against this invoice shows £800 paid but does not show me that he has paid 600 then 200. This breakdown is very important especially with customers who have a number of outstanding invoices and are always making partial payments. If this feature is already there, please forgive my ignorance and point me to the way to do this.  

Kindest regards

Posted by John

Re: Entering payments

Hi easifyziad and welcome to the forums.

There is currently no report that shows a breakdown of payments made by a customer. We have received this feature request from several other Easify users and so has been added to our feature list that will be considered for future upgrades.

If you require this feature sooner please send us an email request to info@easify.co.uk and we can give you a quote to add this feature into your Easify.

HTH


Happy to help - John (Easify Support)

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Posted by easifyziad

Re: Entering payments

Hi John,

Thanks for that. I will wait and hopefully it will be added next time.

Kindest regards

Ziad

Posted by Bathworx

Re: Entering payments

Would just like to throw my hat in for this feature, It would be useful for some of my customers who pay in chunks. (or will do once shop is open!! )

Posted by Richard

Re: Entering payments

As part of a future (free) upgrade we intend to add a section to the billing tab of an order to show the payment history for the order.

We could also add a tab to the bottom right section of the main customers window (where we currently display the customer order history) so that when you select a customer, you could view their entire payment history.

Please feel free to add your thoughts here  


Regards - Richard (Easify Developer)

Posted by Jowo

Re: Entering payments

Hi

Just to add a b it more to this it would also be handy to see what invoice no have outstanding payments under the who owes you money section.

Regards

Jowo

Posted by John

Re: Entering payments

Jowo said:

Just to add a b it more to this it would also be handy to see what invoice no have outstanding payments under the who owes you money section.

Thanks for your feedback.

Currently (in Easify version 3.83) the Who Owes You Money report is a summary for each customer that has outstanding orders.

A break down for each customer can currently be found in the Customer Statements report.

We will be reviewing more advanced reporting methods for future updates.


Happy to help - John (Easify Support)

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